Hospitality insights
Practical commentary on running hotels and venues profitably — written from the operating floor, not the sidelines.
The 2026 margin squeeze, and how to trade through it
Revenue is up and margins are down. That combination changes what a hotel should be working on this year.
Read article →- ADVISORY
What hotel consultancy costs, and how to judge the return
A straight answer to the question owners are too polite to ask first, and the one that actually matters.
- COMMERCIAL
Revenue management without a revenue manager
Most independent hotels cannot justify a full-time revenue manager. That is not a reason to price on instinct.
- LEADERSHIP
Building teams that stay
Why retention, not recruitment, is the real lever on service consistency — and what actually moves it.
- PRE-OPENING
Pre-opening: the year before the first booking
The work that decides whether a new hotel opens strong or spends its first year recovering from its launch.
- EVENTS
Making meetings and events pay their way
Turning meetings and events space from an add-on the team tolerates into a genuine, managed revenue stream.
- OPERATIONS
What a hotel operational review actually examines
Not an audit that produces a binder nobody reads — a working diagnosis with a prioritised plan attached.
- TURNAROUND
How to turn around an underperforming hotel
A turnaround is a sequence, not a rescue. The order you do things in decides whether the recovery holds.
- MANAGEMENT
When should you bring in interim management?
The transitions where a safe, experienced pair of hands protects the business — and the signs you have left it too late.
- COMMERCIAL
Where independent hotel profit is quietly lost
Three cost lines most independent hotels overlook — and how to recover them within a single quarter.